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document Why do I get "authentication failed" when I try to login?
a) Your campus card  has not yet been registered for library use. New and replacement cards must be registered at a circulation desk to work....
rating 04 Mar, 2008 Views: 1457
document What does "page cannot be displayed" mean, when I try to login?
You are being blocked by a firewall. For current students, faculty, and staff: Please modify your firewall settings, or ask your IT...
rating 02 Feb, 2009 Views: 1114
document Why do I get "Thursday 12:01am - 2am" when I try to login?
You are accessing the databases between midnight and 2 am, Thursday morning, when the authentication system is down for maintenance.
Not rated 21 Dec, 2007 Views: 750
document What does "Cookie settings are too high" mean when I try to login?
Please adjust your cookie setting to Medium or lower with the instructions below: Internet Explorer: Top browser bar Click- Tools >>...
rating 21 Dec, 2007 Views: 1409
document Modify your browser to remember your form information
* Please be advised that if you are saving personal information on a public computer your personal information may be subject to theft....
Not rated 10 Dec, 2008 Views: 788
document How do I create persistent (permanent) link to an article or book?
If you would like to create a persistent (permanent) link to an article or book in one of the library's databases, please be aware that in almost no...
Not rated 05 Mar, 2008 Views: 829
document How do I get remote access to the internet?
Remote Access Obtaining Internet Access Members of the University of Calgary community can obtain an , which will provide access to IT Services...
Not rated 25 Jan, 2008 Views: 959
document Where do I get the information required for authentication?
User Authentication   Campus Card Barcode & Password Your Barcode is the first 9 digits of the barcode number on the back of your...
rating 26 Jan, 2009 Views: 1202
document One of the databases appears to be down, how can I tell if you already know about that?
We maintain our database access problems .  If you don't see the database problem mentioned there, please let us know .
rating 26 Sep, 2008 Views: 766
document How can I tell the status of the University Networks?
You can access the main campus IT Status page at
Not rated 22 Sep, 2008 Views: 580



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